Residents
Residents
Welcome Tenants!
Unlike some property management and real estate firms, Desert Pacific Advisors is here to make life easier for our residents as well as our clients.
We have an easy-to-navigate website that makes it simple to find the perfect property, pay your rent or contact us for maintenance issues. In addition, the property owners we work with are just as committed as we are to improving life for the tenants and revitalizing the communities around us. That’s the Desert Pacific difference!
We want you to have more than an apartment or a house, we want you to have a place you can call home!
Maintenance Requests
Please log into your Tenant Portal to report a maintenance issue. Once logged in, you can submit a new maintenance request and view the status of any previous requests. Requests are reviewed Monday to Friday from 9am to 5pm.
If you have an emergency, please call (480) 990-0970.
Pay Your Rent Online
It's easy! Just let us know you want to pay your rent online and we'll email you an account activation link.
Benefits
Once you’ve signed up, you can:
- View and pay your bills anytime (24/7)
- View and pay your bills from anywhere (any computer with an internet connection)
- Set up an automatic payment
- Sign up for automatic reminder emails
- Review your payment history
Convenience
Have you ever looked at a calendar and suddenly realized that your rent was due that day? Or worse yet, that it was due a few days ago and that it was now late? With online rent payments, these concerns are a thing of the past. Simply hop on your computer and in just a few minutes, your rent is paid! Or remove all doubt and schedule a payment in advance so your rent is paid automatically. And this is in addition to not having to write checks, address envelopes, or find/buy stamps...
Security
In a world where online financial predators seem more and more common, we understand if you have reservations about entering your bank account information online. But fear not! Your information is password protected and all transactions are both encrypted and securely transmitted.
Application Process
Our rental application is completely electronic, and you can apply online for any of our vacant units. Please visit the Find A Home
tab to see our current inventory. Once you have found a property you wish to apply for, click ‘View Details’ and then click ‘Apply Now’ on the rental listing. We will review your application and follow up with further instructions.
FAQs
Q: How do I apply?
You can apply online through our website. Once you have found the home you wish to apply for, click the ‘Apply Now’ button on the rental listing page. You will be prompted to pay your application fee via credit card. We will follow up with you once we have reviewed your application.
Q: How do I pay my rent?
Rent is due on the first of each month. You can mail it into us or you can pay your rent online. Please visit the ‘Pay Rent Online’ sub-tab to learn more.
Q: How do I report a maintenance issue?
Please log into your Tenant Portal to submit a maintenance request. Requests are reviewed Monday to Friday from 9am to 5pm. If you have a maintenance emergency, please call (480) 990-0970.
Q: How can I build my credit?
In addition to avoiding late fees, you can actually build your credit by paying your rent on time! By reporting your payment history to Experian RentBureau, we can help you reap the rewards of getting your rent to us by the 1st.
Contact Us
Desert Pacific Advisors
9393 N. 90th St #207
Scottsdale, AZ 85258
Ph: (480) 990-0970
Fax: (480) 990-1014
Email:
info@desertpacific.com
Hours
Monday-Friday 9:00 am - 6:00 pm
Saturday By appointment only
Sunday Closed
